Firewall configurations
For remote connections, devices need to access the internet through these ports:
- TCP 443
- UDP 53
For local connections (clients on the same network)
- TCP 1-65535 (random from available ones)
- UDP 1025 – 65535 (random from available ones)
If there is Layer 7 filtering or proxy with protocol filtering on these ports, then the following protocols will need to be allowed:
- HTTP
- HTTPS
- DNS
- STUN (View Screen action)
- TURN (View Screen action)
- ICE (View Screen action)
Our SaaS provides services at the following IPs:
- 185.78.50.33
- 185.78.50.34
- 185.78.50.36
- 34.160.141.239
- 34.154.237.22
- 34.17.63.99
- 176.31.162.63
- 5.134.122.205
- 2a02:4720:1000:1::bb22:aaff
- 2a02:4720:1000:1::bb22:aafc
- 2001:41d0:302:2200::b15
- 2600:1901:0:64f3:0:0:0:0
Additional network specifications are listed below.
https://support.google.com/work/android/answer/10513641?hl=en
[mobile]
Apple
https://support.apple.com/en-us/HT203609
Samsung Knox
https://docs.samsungknox.com/admin/knox-mobile-enrollment/get-started/firewall-exceptions/
[/mobile]
Microsoft
https://www.microsoft.com/en-us/download/details.aspx?id=53602
Note: Network configurations must be supervised by ICT technicians.